Privacy Policy

Last updated: April 2026

1. Data We Collect

We collect your name, email address, shipping address, and payment information when you create an account or make a purchase. We also collect usage data (pages visited, features used) to improve our service.

2. How We Use Your Data

Your data is used to process orders, manage subscriptions, send shipping notifications, and improve our service. We never sell your personal information to third parties.

3. Payment Processing

Card payments are processed by Stripe. We never see or store your full card number. Lightning payments are processed through our Lightning node — only the payment hash and amount are recorded.

4. Blockchain Data

Certain transaction data is recorded on public blockchains (Liquid Network) for supply chain verification. This data relates to coffee lots and custody transfers — it does not contain your personal information such as name, email, or address.

5. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics at this time.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at info@chainbytes.com to exercise these rights. Note that blockchain data cannot be modified or deleted due to its immutable nature.

7. Data Retention

We retain your account data for as long as your account is active. Order and subscription history is retained for tax and compliance purposes. You may request account deletion at any time.

8. Contact

For privacy questions, contact info@chainbytes.com.